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You are here: Home1 / Cases2 / Conducting a Current State Assessment: Improving Systematic Integrity Risk...

Conducting a Current State Assessment: Improving Systematic Integrity Risk Analysis (SIRA) at a health insurance company

Strengthening Risk Management: How a Health Insurer Optimized Its Integrity Risk Analysis

A leading health insurer had implemented the Systematic Integrity Risk Analysis (SIRA) but found that it wasn’t fully meeting expectations. Originally intended to identify integrity risks, the analysis was mainly used as a compliance report rather than a proactive risk management tool. This raised concerns about its effectiveness and real impact on organizational integrity.

The insurer aimed to enhance and modernize the SIRA, transforming it into a dynamic steering instrument for risk management. To achieve this, Compliance Champs was brought in to conduct a current state assessment and provide recommendations on optimizing the process to align better with real-world risks in the healthcare sector.

Background

Despite having a structured integrity risk analysis in place, several key challenges emerged:

  • The SIRA did not fully align with the evolving dynamics of the healthcare sector, leading to gaps in risk identification.
  • It was used primarily for reporting rather than actively guiding risk management decisions.
  • There was uncertainty about the effectiveness of risk mitigation efforts and whether the SIRA truly strengthened integrity within the organization.
  • The organization sought a more holistic and forward-looking approach to risk management that could effectively address both strategic and operational integrity risks.
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Solution

To optimize the SIRA, Compliance Champs followed a structured four-step approach:

  • Desk Research: We conducted an in-depth review of the existing SIRA framework, risk assessments, and regulatory requirements. By analyzing current risk management processes, we identified where the analysis fell short in addressing industry-specific risks.
  • Gap Analysis: We benchmarked the SIRA against external standards and regulatory expectations. Using the SIRA Maturity Model developed by Compliance Champs, we assessed the framework across key areas:
    • Process & methodology
    • Data & technology
    • Governance & ownership
    • Training & awareness
    • Monitoring & reporting

This provided a clear view of where improvements were needed to enhance the SIRA’s effectiveness.

  • Stakeholder Interviews: We engaged with key stakeholders within the insurer’s organization to gather real-world insights on:
    • The integrity risks faced by the insurer in day-to-day operations.
    • How employees perceived and applied the SIRA.
    • The organization’s strategic ambitions for risk management.
  • Actionable Recommendations
    Based on our research and findings, we developed a detailed advisory report with concrete recommendations, including:
    1. Aligning the SIRA with strategic objectives for a stronger risk-driven approach.
    2. Clarifying the scope of the risk analysis to ensure better focus.
    3. Making better use of available data for enhanced risk identification.
    4. Revising risk scenarios to reflect emerging threats in healthcare.
    5. Improving the consistency, reliability, and reproducibility of risk scores.
    6. Restructuring SIRA reports to improve readability and highlight key risks.
    7. Defining clearer roles and responsibilities, with a stronger focus on the first line of defense.
    8. Strengthening risk awareness and integrity culture within the organization.
    9. Embedding the SIRA into a broader risk management framework with feedback loops.
    10. Formalizing the SIRA process within company policies and procedures.

The findings and recommendations were presented to the Compliance team, where we discussed how these improvements would enhance overall risk governance.

Results

  • A More Effective SIRA

    The insurer gained clear insights into the gaps within the current risk analysis and could now independently improve its SIRA as a proactive risk management tool.

  • Stronger Risk Control

    With the proposed changes, the insurer is now better equipped to address integrity risks in an ever-evolving healthcare landscape. This shift towards a holistic risk management approach ensures both strategic and operational risks are effectively managed.

  • Increased Risk Awareness & Engagement

    Through direct engagement with stakeholders and detailed recommendations, risk awareness within the organization has significantly improved. The insurer is now able to proactively identify and mitigate integrity risks, fostering a stronger risk management culture.

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Conclusion

By conducting a thorough risk assessment and collaborating closely with internal stakeholders, Compliance Champs provided the insurer with the tools needed to significantly enhance its risk management framework.

Interested in optimizing risk management within your organization? Let’s talk.

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